Monday, 16 March 2015

8 Words to remove from your office vocabulary
culled from:

Your office vocabulary is the words and phrases you use to talk and write in the office. Is it important? Hang on.
How can others tell that you are the smartest, sharpest and the most capable superstar in your company on the royal road to hyper-achievement?
On the other hand, how can others tell that you are just a mediocre pen pusher forever destined to be stuck in the tedious job?
Through your words, that’s how.
Body language is important, yes, but words are still the primary carriers of your ideas, feelings, thoughts and opinions and hence, your worth.
Right word at the right time could get you a kingdom and wrong word could get you crushed under an elephant. Situation is not much different now, though a lot less dramatic.
These are the eight deadly words you should avoid like plague, if you want yourself to rise from where you are to where you should be.
1. I mean or Means
Yes, of course you mean it that’s why you are saying it. Adding an, “I mean” before every sentence just shows your immaturity and lack of communication sophistication. It’s a clear indicator that you are not ready for higher roles yet.
2. Like
An absolute no-no in professional communication.
The only place where it could work is a starry eyed teenager telling you how he saw a snowman jumping in the house through the window last night.
It only shows your communication incompetence and tells people you are not fit for big time.
3. Err, Umm
If you have to think before you answer, by all means, do that – but don’t utter muffled sounds while thinking.
Take a pause, gather your thoughts and then begin. Using such fillers is amateurish and a sign that you need to work on it before better things happen in your career.
4. Really
“Sir, this program is really beneficial to your English communication skills”
Ok, so you mean the other ones were NOT really beneficial?
Many times we use, “Really” to emphasize our point, to stress that we are really speaking the truth. But then, truth is just the truth. There is no such thing as the “really truth”.
Eliminate this word from your lexicon. If you want to emphasize the truthfulness of your claim, do it some other way.
Eg: This program gives you 10 times more communication practice than any other program. (Giving the customer a quantitative comparison is much more convincing than adding a “Really”)
5. Can’t
Can’t is abrupt and final. It closes all doors.
However, the good part is, can’t can almost always be replaced with won’t or don’t or shouldn’t. Do that.
Can’t has a very negative, “impossibility” connotation. Don’t let it stick to you.
6. But
But says everything said before it is false.
It’s a sure shot way to create unnecessary conflict and an indication that you still need to work on sophistication.
Use “however” and try to accommodate whatever merit in what the other guy said. It’s important to demonstrate a capability to express disagreement without being disagreeable.
7. A lot of
Bad bad lot.
“A lot of” means you don’t know how much. Simple.
Use the numbers instead.
Eg: Instead of: A lot of young people have gathered in Jantar Mantar, say, Some 30 young people have gathered in Jantar Mantar
8. Etcetera (etc.)
“We can use this technology to create new mobile phones, tablets, smartphones etc”
“etc” means something is not known and you didn’t work hard enough to estimate what it could be.
Whenever you feel like using “etc”, go specific instead. Thus, the last example would become:
“We can use this technology to create new mobile phones, tablets, smartphones and other communication devices”


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