
culled from:direct.gov.u
Making conversation with strangers and speaking
in public takes confidence and good interpersonal skills. It is very
common to lack confidence in these areas. However, with practice and a
positive outlook, you can gain confidence in speaking to people.
1. Don't put too much pressure on yourself
When speaking in public it is common to feel like everyone is judging
every word. But they're probably not. Remember the audience hears
people speaking in public all the time - you're not doing anything
unusual. It might help to look at the back of the room, not at the faces
looking at you. Remember you won't look as nervous as you feel.
2. Know your subject
If you do your research you'll be confident in what you're talking
about. Rehearse your presentation several times beforehand so you know
what you're going to say, how and when.
3. Stay calm and use positive body language
Breathe deeply, take your time and talk slowly and calmly. Use
positive body language - stand up straight and project your voice.
4. Use props such as slides and charts
This makes your presentation more interesting, and gets the eyes of the audience away from you for a while.
5. Choose your conversation topics wisely
Start conversations on topics everyone can talk about such as family,
work, leisure time, travel and the weather. Don't talk about emotive
topics such as politics, religion or football.
6. Make your body language work for you
Up to 80 per cent of first impressions are formed by body language,
so make it count. Show you're interested in what people say by smiling,
facing the person, and making eye contact. If you lean forward and nod,
it will show that you are listening. You can use hand gestures to
emphasise your point.
7. Ask questions - let others do the running
Take the pressure off yourself by making other people do the talking.
Show you are a good listener, and let people talk about themselves.
8. Be upbeat and positive
Be enthusiastic about what you're saying - don’t mumble or ramble. Be
clear and positive, without using "kind of" or "sort of" or "a bit",
and don't apologise for what you're saying. You can also search our
course directory for courses to improve your public speaking and
interpersonal skills. Use the keywords public speaking, presentation
skills and interpersonal skills.
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