Tuesday, 9 September 2014


  • Include crisis management as part of the organization's strategic meetings management program.
  • Form a crisis management external advisory committee, including people from outside the organization (e.g., meeting destination and facility representatives, attorney, insurance representative, law enforcement, etc.).
  • Create a written crisis management plan for each meeting.
  • Form a crisis management team, including long-term and event-specific internal personnel as indicated by the threat and vulnerability assessment.
  • Ensure there is an off-site data back-up system and data privacy program for critical meeting data.
  • Create a strategy for minimizing the impact of a crisis on meetings.
  • Develop methods to inform meeting attendees about appropriate crisis prevention and response measures (e.g., emergency contact information, collecting medical emergency information on registration forms, posting and announcing evacuation routes, etc.).
  • Conduct a legal and financial threat, vulnerability and capability audit for each meeting.
  • Communicate information about large meetings with local law enforcement and emergency response entities such as police and fire, plus destination representatives like CVBs.
  • Establish an emergency communication system for communication within staff (on-site and at the office) and with vendors, venue and destination representatives to be used in the event of a crisis.
  • Improve crisis management communication to top management, meetings department staff and those outside the meetings staff who will be on-site.
  • Improve crisis management communication to meeting participants.
source:http://www.meetingsfocus.com

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