culled from:http://www.forbes.com
The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown. - H. P. LovecraftLovecraft wrote those words in the 1920s, but they still hold true today—especially in the workplace.
Many of us desperately crave change at work, and yet we’re uncomfortable and terrified when it occurs. But change is inevitable (and necessary for businesses to survive and thrive), so you’ll need to learn how to overcome those fears.
I spoke with five experts to uncover why employees dread change; the types of changes they’re most scared of; and how they can conquer those fears.
In Pictures: How to Overcome Fear of Change at Work
“There are many people who fear change at work for a variety of reasons,” says Michael Kerr, an international business speaker, author and president of Humor at Work. “Fear of failure, fear of success, fear of looking stupid and fear of the unknown.”
“They say the only one who really likes change is a wet baby,” adds career coach Phyllis Mufson. Why? “We’re creatures of habit and changes at work move us out of our comfort zone,” she says. “Depending how we view the change and how it is presented to us by management, it can be more or less stressful and bring up a variety of fears.”
Dr. Tamar Chansky, author of Freeing Yourself from Anxiety, agrees. She says changes at work are among the top life stressors that one can experience. “How we thrive is through routine and predictability. It gives a sense of control. When there are big changes, we are suddenly thrown into a state of uncertainty.”
Most employees respond to internal changes in their work environment with nervousness and resistance because change for most people “raises questions about contribution, and they associate it with negativity,” says Sara Menke, the founder and chief executive of Premier, a boutique staffing firm in San Francisco. “They think, What am I doing wrong to make my employer think that things should change?”
It doesn’t take big changes to get staffers nervous, says Joyce K. Reynolds, an expert business coach. “Little, even subtle ones, can rattle today’s workplaces.”
What types of changes really scare employees?
Revised job descriptions, raises and promotions, hiring freezes and budget cuts may be at the top of the list of unsettling workplace changes, Reynolds says.
“I imagine the most nerve-wracking changes would be rumors of layoffs or a sale of the company,” adds Stever Robbins, an executive coach and top 10 business podcaster. “Anything that brings up fears of being unemployed.”
“Reorganizations, changes in management, and changes in job responsibilities all can set off alarm bells as they may signal that one’s job itself may be at stake,” adds Chansky. “New management sets off a lot of different anxieties. Will I like my boss? Will my boss like me? Will I be valued for what I do? Will I have a say in decisions? Do I have to start from square one proving my worth, or will I be respected?”
Kerr agrees. “A new boss will make many people especially nervous.” An employee’s direct supervisor can potentially have an enormous impact on their happiness and stress level. “The entire office dynamics can shift momentously with a new boss or manager. And often, even when employees aren’t totally happy with their current boss, they adhere to the old maxim, ‘Better the devil you know.’”
It’s perfectly normal and healthy to be a bit fearful, confused or unsettled by workplace changes at first, Reynolds says. “In fact, it’s quite normal to feel nervous and upset when things go out of our control. The unhealthy part occurs with inappropriate or unhelpful responses. Fighting change, presenting a negative attitude or ignoring its meaning or importance will not bring success to the uncooperative staffer.” The intelligent, mature and driven employee will manage their fear and look for avenues to adjust to change and thrive in the new environment.
Chansky agrees. “It’s normal to be somewhat fearful about change, as we’re wired to respond to change and uncertainty by getting primed to be more alert and this can translate to anxiety.” But don’t let it go too far, she says. “If you are busy catastrophizing unlikely scenarios about your job, you’re missing important information about what people are expecting of you, what you actually can do to learn and master the challenges of the new situation.”
Here are 12 tips for overcoming your fear of change at work:
Acknowledge the change.
The first, most important thing to do in the presence of unsettling
changes, is to acknowledge it, Reynolds says. “Recognizing and accepting
change will be the first steps toward managing it.”
Acknowledge your fears.
“When you fear change, write down your fears on paper so you have them
in an objective form and can stop dwelling on them,” Robbins says. “Then
go through each one and jot down what you would do in the event that
fear came to pass. Knowing you have a backup plan can defuse the
emotional angst.”
In Pictures: How to Overcome Fear of Change at Work
Accept your feelings and seek support.
When you’re going through a transition, it is natural to feel
uncomfortable, Mufson says. “Depending on the change you may be coping
with loss of co-workers, a project, prestige, or simply your predictable
routine. You may be experiencing a variety of fears. Expect and accept
your feelings and reach out to others to share your experiences,
reactions, and emotions. Talking with your colleagues, your partner,
your friends will make you feel better and remind you that you’re not
alone.”
Designate “worry time.”
Worrying interferes with productivity, mood and morale—so don’t let it
spill over into every crevice of your work day, Chansky says. If you’re
worried about the changes, designate a time each day when you’re going
to focus on those fears—preferably outside of the work day. But also use
that time to overcome those fears.
Communicate.
“Communication, communication, communication, followed up by more
communication,” Kerr says. Communication can’t be an afterthought, or
passed off onto someone else or to a specific department, he says.
“Periods of great change require an intentional, concerted effort by all
leaders [and employees] to focus on great communication. Communication
during a massive change, like nature, abhors a vacuum. And any gaps in
communication get immediately filled by rumors.”
If
employees are effectively communicating their fears to co-workers and
leaders within their organization, those concerns can be addressed and
calmed, through more communication.
Stay positive. Fear can
come from creating negative (or even catastrophic) scenarios about the
future in your mind, Mufson says. “In other words, your anxiety and
consequential fears largely result from how you view the change. How are
describing the upcoming change to yourself? What are your negative
beliefs about this change and how you handle change?” Think of past
situations when you had to deal with change. “Ask yourself questions
about times you’ve successfully navigated change in the past. What was
the situation? How did you handle it? What worked for you in how you
handled it? Did you get support from your friends? Take good care of
your health? Were you active in seeking solutions? What personal
qualities did you exhibit that helped? Were you persistent? Patient?
Insightful? Brave?”
Know how transitions work and have realistic expectations. When
you jump into a swimming pool it usually doesn’t feel good at first,
Chansky says. “Then a few minutes later (assuming we stay in) it feels
better. Did someone warm up the pool? Or did we adjust? We have the
capacity to adjust to change, but that takes time.”
Be flexible. Be flexible
and available to take on any new task that might accompany the change,
Menke says. “Keep a positive outlook on the opportunity to take on any
new challenges and exceed expectations.”
Chansky agrees. She says to approach
change with an open attitude of learning. “Even if you don’t like
something new in the system, if you are flexible, people will want to
work with you, and there’s a greater chance for change. If you ‘rage
against the machine,’ so to speak, no one is going to rush to have your
back or be your teammate.”
Get involved in the change.
“If there’s a new heath plan coming and you’re afraid it won’t be what
you need, volunteer if there’s a committee to structure the new
benefits,” Robbins says. “If there isn’t a committee, propose one.” If
you’re helping to drive the change, you’ll understand the rationale and
there will be nothing to fear.
Reduce your stress. One
very effective technique to reduce workplace stress is meditation,
Mufson says. “It only takes a few minutes and can be done at work. If
you don’t have a private office, you can meditate in your car or even in
the bathroom whenever you’re feeling tense – anywhere you can be alone
and uninterrupted.”
Regular meditation will make you feel more
calm, relaxed, and peaceful. “I recommend practicing morning and
evening, and whenever your anxiety spikes throughout the day,” she says.
Increase your value.
“Take the time to know how valuable you’re perceived as being within the
organization, then make the effort to find ways to become more
valuable,” Robbins says. Valuable employees typically get through
changes unscathed, or even better than before.
Keep working. Sometimes
in reorganizations, it takes some time before the scope or even
specifics of your job are clearly delineated. “Do whatever you can,”
Chansky says. “Work will give you a sense of purpose and accomplishment,
it will be your part of keeping morale up during the reorganization,
and gee—that’s what you’re getting paid for.”
The bottom line is, change isn’t going anywhere—so you’ll need to learn how to overcome your fear of it.
“Change is life,” Kerr concludes. “Change is the new, constant reality of any workplace. And if it’s not, it ought to be, because the riskiest thing any businesses can do in the new, uncertain world order, is to not change.”
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Executive Republic
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